Frequently Asked Questions

Feel free to contact us if you have any further questions!

Placing an order

Orders can be placed directly through our website. Simply select the product, customise it if needed, and proceed to checkout.
All our products are handmade to order, so please allow up to 2 weeks for production and dispatch. If you have an urgent request, please get in touch, and we’ll do our best to accommodate.
Yes! We offer a bespoke service for custom sizes and designs. Please contact us to discuss your specific requirements.
Absolutely! Our leads and collars are designed to be rugged and robust, making them suitable for dogs of all shapes and sizes. We can craft a product tailored to your specific needs.
If you need to make changes, please contact us as soon as possible. While we will do our best to accommodate, changes may not be possible if production has already started.
You can reach us via email at hello@somadra.co.uk or through the contact form on our website.
You can find all the details in our Measuring and Size Guide
We recommend sizing up for collars and adjusting further with our custom options.
The length of lead will depend on the purpose you need it for – find out more in our Measuring and Size Guide in our product descriptions in the shop.

We use high-quality marine-grade double braid rope and stainless steel or brass hardware to ensure durability and luxury in every piece.
Learn more about the making process here.
We recommend wiping down your lead or collar with a damp cloth. If necessary, you can gently hand wash and air dry. Avoid using harsh chemicals. Please refer to our Care Instructions for full details.
Our products are handcrafted in Scotland using traditional marine splicing techniques and premium materials, resulting in bespoke, luxury pieces that are both stylish and durable.

All our products are handmade to order, so please allow up to 2 weeks for production and dispatch. If you have an urgent request, please get in touch, and we’ll do our best to accommodate.
Yes, we offer international shipping. Please contact us for rates and delivery times to your location.
Returns are accepted within 14 days of receiving your order, provided the item is unused, in its original condition, and packaging. Please contact us first before returning.
Once your return is received and approved, we’ll process your refund back to your original payment method. Please allow several days for the transaction to appear.